Announcements

Maxbit Updates Customer Support Hours to 7:00 AM–3:00 AM Daily

From November 1, 2026, Maxbit Customer Support changes from 24-hour service to every day from 7:00 AM to 3:00 AM (Thailand time) via Live Chat, LINE, Facebook Messenger, Support Ticket and Call Center.
Maxbit Customer Support hours update announcement

Maxbit is updating the service hours of the Maxbit Customer Support team, effective November 1, 2026. Support will change from 24-hour service to the following hours:

New service hours

Every day, 7:00 AM to 3:00 AM (Thailand time)

How to contact our team

During the service hours above, you can reach our team through these channels:

  • Live Chat
  • LINE Chat and Facebook Messenger
  • Support Ticket
  • Call Center

Outside service hours

You can still send a message or contact us through any Customer Support channel as usual. Our team will review your request and get back to you from 7:00 AM onward.

Maxbit remains committed to caring for our customers and maintaining a high standard of service.

Thank you for your continued support and trust, and we apologize for any inconvenience.

Note: If there are any further changes, we will make another announcement.

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